United Airlines was dragged in one of the biggest scandals the business industry saw by forcing a passenger out of one of its aircraft. The social media raged about this incident. One of the witnesses recorded the whole event in screams of terror. Some people are also saying that this incident is the epitome of an unfair system that has been describing the airline industry for some time now. However, a police report reveals that the decision behind the infamous conduct of employees was due to the client being a violent passenger.
The Statements of the Four Involved Officers Depict a Violent Passenger
New details about the April 9 United Airlines scandalous conduct towards its own customers move part of the blame away from the company. Police officers at Chicago Department of Aviation claimed that Dr. David Dao was, in fact, a violent passenger. They described that the person’s demeanor was actually abusive. David Dao was waving his hands at employees and spoke ill of them. However, he reportedly lost balance and hit his face on a seat.
The official report seems in contradiction with the video that registered the event. While many people accused the United crew of injuring the customer, the officers stated that the wounds were self-inflicted. James Long was one of the officers who had to escort the passenger out of the United Express Flight 3411. He reported that Dao pushed his arm away which made him lose control and fall. This accident made the doctor collapse over an armrest and hit his mouth. The other four statements depict a similar story. However, all of them mentioned that resorting to force was necessary during the procedure.
Lawyer of David Dao Mistrust the New Reports
All four of the involved officers are now on administrative leave. The Chicago Department of Aviation imposed them this condition as soon as the scandal broke loose. On the other hand, the lawyer who has Dr. Dao, in his service, Thomas Demetrio, didn’t find these statements trustworthy. He described the confessions as total nonsense.
The whole scandal originates from a faulty system on which most airlines are built. Their policy allows a seat to be bought twice which leads to an overbooked aircraft. As a consequence, many customers of the air carrier were obliged to postpone their flights for another date, even if they were on an urgent matter.
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